Faq

Transportation is not risk free and major events such as rough weather, fire and other such occurrences could damage your
cargo while in transit with us. Insurance will protect your cargo from these known risks, as and ensure you have the right to be
compensated in case of damage related to these specific risks, as standard Bill of Lading clauses could potentially exclude
or limit the carrier’s liability

MCL Cargo Insurance solution is available for both types of shipments.

The premium for your insurance will be charged and manifested on your shipping invoice.

Once you notify, the insurance company of your cargo damage, it will appoint a local surveyor to establish the cause of
damage and eventually to resolve your claim.

All the documents you need to submit are listed on your certificate of insurance alongside the claims procedure. The main
documents to be provided are the commercial invoice, a copy of the Bill of Lading, a letter of protest and the survey report.

MCL applies a very efficient money back policy and your claim will be solved within 30 days

MCL applies a very efficient money back policy and your claim will be solved within 30 days

MCL can arrange insurance while the cargo is already in transit, but we reserve the right to investigate the circumstances first
with our agent to ensure there is no damage before issuing the certificate of insurance.